Skip to Main Content

Main Navigation

Job Vacancies Register Contact Us

Family Advisor x 4

Vacancy Details

Salary: £20,092 - £22,183 (Subject to Review)
Job Type: Full Time, Permanent
Category: City Council (Internal Vacancy)
Closing Date: 01/31/2022
Reference: 0000012735


Directorate: Children and Family Services

Section:  Early Intervention and Children's Social Care: Supporting Families

Grade:  Level 5 (Subject to Review)

Hours: 37 hours per week


This advert is open to Internal applicants only.


As a Family Advisor you will have experience of working in a customer facing role in a health, education or children's services role.  You will be responsible for providing information to families and professionals on a wide range of support services, advisory services, local groups and activities.  You will also provide effective and efficient administrative and operational support to the early help and family support teams within a defined locality. 


Working front of house in the Supporting Families Service, you will receive enquiries from members of the public and professionals and provide appropriate advice, sign-posting and guidance within the context of the Thrive framework.


You will have experience of supporting vulnerable children and families and it will be your responsibility to understand the needs of children and families seeking advice or support ensuring they access the right support in a timely and appropriate manner.


In this exciting and important role you will contribute to the effective and efficient delivery of Children’s Centre services and to contribute to the development of the family hub model.


We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all our employees and volunteers to share this commitment.  This position is exempt under the Rehabilitation of Offenders Act 1974 and the successful applicant will be subject to a criminal record check from the Disclosure and Barring Service (DBS).


Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority.  If this happens you will be advised accordingly.


To Apply

Please create / log into your account and then click 'apply'.  If you have any queries or want an application form in another format, please email or call us on 01782 238189. 

In order to apply for this vacancy, you must be able to supply the required answers to the following questions:

  • Do you work for Stoke-on-Trent City Council or UNITAS (including agency work)?


Account Navigation

Not Registered?

  • Registering enables you to save personal information which saves you time when entering details, allows you to apply for jobs and manage your job applications.
  • Register Now