Vacancy Details

Description

Directorate: Adult Social Care & All Age Commissioning

Section: Telecare and Lifelines

Location: Steel House

Grade: Level 8

Salary: £33,699 - £36,363

Hours: 37 – Full Time

 

This advert is open to both Internal and External applicants.

  

The Technical Team Leader in the Telecare and Lifeline service is responsible for managing small team of Technicians to deliver the Telecare service to the people of Stoke-on-Trent and the surrounding areas.

 

This will involve supervision, support and continuing professional development of the team members.

 

In additional to management responsibilities, the role includes the hands-on identification, development, testing and implementation of digital solutions to people in the community.

 

The successful candidate will have a high degree of knowledge of telecare and digital equipment available on the market, and will:

 

• Identify technologies that could help to meet social care needs
• Purchase and test out technologies in real-world scenarios to identify positives and Negatives
• Liaise with suppliers over any technical issues
• Report to the service manager on what technologies should be used operationally
• Write processes for assessment of/use of the technologies the service issues
• Help to promote the use of technology solutions to professionals and the public

 

The Technical Team Leader will also assess people in the community (self-funding clients and social care referred clients) to identify what technology will meet their highlighted needs.

 

This will involve travel around the city, lone working, and a high level of technical ability.

 

The role will also require IT skills to work on client information systems to develop reports and management information.

 

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all our employees and volunteers to share this commitment.  This position is exempt under the Rehabilitation of Offenders Act 1974 and the successful applicant will be subject to a criminal record check from the Disclosure and Barring Service (DBS).

 

Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority.  If this happens you will be advised accordingly.

 

Equality, Diversity and Inclusion

At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.

 

To Apply

Please create / log into your account and then click 'apply'.  If you have any queries or want an application form in another format, please email recruitment@stoke.gov.uk or call us on 01782 238189.

 

In order to apply for this vacancy, you must be able to supply the required answers to the following questions: