Description

South Staffordshire Learning Partnership

 

Codsall Community High School

Elliotts Lane

Codsall

Staffordshire

WV8 1PQ

Executive Headteacher: Mr Harding

Tel:      01902 907 560

Email: Jobs@sslp.uk

 

IT Infrastructure and Support Technician

£29,093 per annum

Grade 7, Spinal Point 15, Whole year round

37 hours per week Monday - Friday

South Staffordshire Learning Partnership

Closing Date – 9am Monday 11^th August 2025

 

Under the direction of senior staff effectively support the operation and development of the school’s ICT infrastructure and network including its external partners. you will travel between sites to provide on-site support and guidance on system developments, assist with the implementation of IT Service Management (ITSM) processes, advise staff and managers on basic IT issues, and respond to IT support tickets submitted through the IT helpdesk.

 

The role will include managing the following areas;

 

Support to Pupils and staff;

 

•          Provide pupil user support in relation to the IT systems in conjunction with teaching staff.

•          Produce support and instructional documentation for staff and students as appropriate.

•          To support teaching staff in the general running of the ICT rooms to ensure lessons are efficiently and effectively serviced.

 

 Line Management;

 •          May involve line management responsibility of staff.

•          May Involve undertaking training/mentoring of staff.

Support for ICT Systems;

•          Setup, manage and maintain user accounts

•          Setup, manage and maintain staff and student user shared areas

•          Provide technical support for the school’s management system.

•          Manage, software installations, hardware maintenance, upgrades, fault diagnosis and repair, security measures and back-up schedule.

•          Design and implement network infrastructure to meet the school’s requirements

•          Managing active network components including switches routers, access points, printers,

•          Setup manage and maintain servers and upgrade network operating systems.

•          Maintain an up-to-date inventory of all ICT equipment and software in the school.

•          Maintain the schools AV systems.

Support for Resources;

•          Supervise loans of ICT/AV equipment.

•          Ensure all equipment is maintained and stored safely.

•          Observe and report any damage or conditions of equipment which need attention.

•          Remove any equipment which presents a health and safety risk.

•          To keep abreast of, and conversant with, all relevant legislation, technological developments and techniques.

  

Support to School (this list is not exhaustive and should reflect the ethos of the school);

 •          Promote and safeguard the welfare of children and young persons you are responsible for or come into contact with.

•          Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.

•          Be aware of, support and ensure equal opportunities for all.

•          Contribute to the overall ethos/work/aims of the school.

•          Appreciate and support the role of other professionals.

•          Attend and participate in relevant meetings as required.

•          Participate in training and other learning activities and performance development as required.

•          Recognise own strengths and areas of expertise.

•          Assist with pupil needs as appropriate during the school day.

 

Please email completed application forms with a letter of application to jobs@sslp.uk

 

The closing date for receipt of applications is 9am on Monday 11^th August 2025.

 

“This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment". This position is subject to an Enhanced Disclosure check under the Rehabilitation of Offenders Act 1974. Further details regarding this check are available from schools or by visiting www.crb.gov.uk”