Vacancy Details

Description

Directorate: Resources 

Section: Executive Support

Grade: Level 10

Salary: £37,938 - £40,476

Hours: 37

 

This advert is open to Internal applicants.

 

Due to a restructuring of the Executive Support team, an opportunity has arisen to become a joint Team Leader for the current Executive Assistants within the team as well as delivering service support to members of the Cabinet and the senior management team.

 

We are looking for an experienced individual with good managerial skills and who possesses excellent organisational skills. Professionalism, confidentiality and Customer focussed are key qualities for this role together with the ability to work with and support the other Team Leader.

 

The ability to use their own initiative and experience to resolve problems is essential.

 

Responsibilities include:

• Management of part of the Executive Team and development of that team for them to support their designated Senior Management or Cabinet member.

 

• To provide a full-bespoke professional EA service to members of the Cabinet and the senior management team, ensuring efficient and effective support, proactively anticipating their needs and actions, working on own initiative with no supervision to a high level of strategic and operational service

 

• Work with a high level of independence and autonomy, resolving and responding to incoming communications, seek advice (by exception) where necessary.

 

• Be the principle point of contact for members of the Cabinet and the senior management team and proactively manage the flow of work through the office in the most effective way ensuring all queries are resolved, as far as possible, through own initiative or redirected.

 

• To effectively screen all incoming calls, visits and communications, initiating, drafting, co-ordinating and proof-reading replies to correspondence in a pro-active and timely manner with due regard to confidentiality, a customer centric approach, Data Protection and Customer Care policies.

 

• To manage the Cabinet members/senior management teams mail and email through prioritisation, action under own initiative, redirection where appropriate and follow up to ensure that replies are within specified timelines.

 

• To proactively manage and hold the responsibility of the Cabinet members/senior management teams diaries ensuring that it is accurate and timely, arranging internal and external meetings.

 

Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority.  If this happens you will be advised accordingly.

 

Equality, Diversity and Inclusion

Stoke-on-Trent City Council values the diversity of its community and aims to have a workforce that reflects this – we therefore encourage applications from all sections of our community. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed together.

 

To Apply

Please create / log into your account and then click 'apply'.  If you have any queries or want an application form in another format, please email recruitment@stoke.gov.uk or call us on 01782 238189.

 

In order to apply for this vacancy, you must be able to supply the required answers to the following questions: