Housing Officer x 1
Vacancy Details
| Summary | |
|---|---|
| Salary: | £31,364 - £33,945 |
| Location: | Civic Centre |
| Job Type: | Full Time, Permanent |
| Category: | City Council (Internal Vacancy) |
| Closing Date: | 04/04/2024 |
| Reference: | 0000021741 |
Description
Directorate: Housing Development and Growth
Section: Housing Management Team
Grade: Level 8
Actual Salary: £31,364 - £33,945
Hours: 37
This advert is open to Internal applicants.
The Housing Officer post is a vital role undertaking the tenancy management of a patch of dwellings.
The role ensures that tenants keep to their Tenancy Agreements, including payment of rent and recovery of rent arrears as well as ensuring that complaints of anti-social behaviour are dealt with and that the estates are maintained to a satisfactory condition.
The Housing Officer post is a vital role undertaking the tenancy management of a patch of dwellings.
The role ensures that tenants keep to their Tenancy Agreements, including payment of rent and recovery of rent arrears as well as ensuring that complaints of anti-social behaviour are dealt with and that the estates are maintained to a satisfactory condition.
The Housing Officer must possess detailed knowledge, experience and understanding of housing management, have experience in delivering a quality customer service, experience of visiting in their homes, interviewing and advising customers, experience of tenancy management and an ability to adapt to a changing environment and work under pressure with minimum supervision.
Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.
Equality, Diversity and Inclusion
Stoke-on-Trent City Council values the diversity of its community and aims to have a workforce that reflects this – we therefore encourage applications fromall sections of our community. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed together.
To Apply
Please create / log into your account and then click 'apply'. If you have any queries or want an application form in another format, please email recruitment@stoke.gov.uk or call us on 01782 238189.
In order to apply for this vacancy, you must be able to supply the required answers to the following questions:
- Do you work for Stoke-on-Trent City Council or UNITAS (including agency work)?